Respond to every patient review,
on every platform
they research you on.
Doctify, Healthgrades, Zocdoc, Vitals, Jameda, and Google. Compliance-aware reply drafts. All in one inbox. 14-day free trial.
14 days free. No credit card required.
Patient reviews covered
How it works for clinics
Appointment ends.
Review handled safely from there.
Automatic requests after every visit. Compliance-aware AI drafts. Nothing published without approval.
Appointment ends. Review request goes out.
After the patient's appointment closes, a review request email goes out automatically. No manual trigger, no satisfaction screening — every patient gets the request.
Patient review arrives in one inbox. AI drafts a compliance-safe reply.
Doctify, Healthgrades, Zocdoc, Jameda, Google — all in one inbox. Recensify drafts a reply that acknowledges the experience without referencing any clinical details.
Review the draft. Approve. Nothing clinical disclosed.
The practice manager reviews the draft, adjusts any specifics, and approves. The reply publishes to the platform. Your compliance posture stays intact.
The problem
A patient left a 2-star review about waiting time on Healthgrades. It's been there for 4 weeks. Unanswered.
Patients research clinics and practitioners online before booking. An unanswered complaint on a healthcare platform signals a practice that does not listen.
Your next patient is reading your Healthgrades profile before calling.
72% of patients use online reviews as their first step when finding a new healthcare provider. The reply you leave on a 3-star review is the first thing many of them read about how your practice operates.
Healthcare replies have compliance requirements that generic AI tools ignore.
Responding to patient reviews requires care around HIPAA (US) and patient confidentiality rules. A generic AI reply that references a patient's specific interaction can create compliance exposure. Recensify's drafts are built to acknowledge, not disclose.
Your UK and EU patients are on Doctify and Jameda. Not just Google.
Doctify is the primary healthcare review platform in the UK and across EU markets. Jameda is dominant in Germany. Healthgrades and Vitals are essential in the US. Recensify covers all of them.
How it works for clinics
Appointment ends. Review request goes out. Reply drafted.
The healthcare workflow, handled without compliance risk.
Appointment closes. Review request goes out.
After a patient appointment closes, Recensify sends a review request email. Every patient gets the request, with no satisfaction screening. No manual follow-up required.
Patient reviews across platforms arrive in one place.
Doctify, Healthgrades, Google, Jameda, Zocdoc. All in the same inbox. Recensify drafts a reply: empathetic, professional, and built to acknowledge without disclosing patient-specific information.
Review the draft. Edit for the specifics. Send.
The practice manager or office lead reviews the draft, adjusts any specifics, and approves. The reply publishes to the platform. Nothing goes out without a human in the loop.
Built for clinics
Features that matter for healthcare practices specifically.
Compliance-aware reply drafts
Recensify's reply drafts for healthcare are built to acknowledge the patient's experience without referencing specific clinical details. HIPAA-aware for US practices, patient confidentiality-aware for UK and EU clinics.
Healthcare-specific platform coverage
Doctify, Healthgrades, Zocdoc, Vitals, Jameda, RateMDs, WebMD, and Google. The platforms your patients use to find and research practitioners in the US, UK, Germany, and across the EU.
GDPR-compliant for EU and UK clinics
Post-appointment review request emails comply with EU marketing regulations. EU data storage available. For UK and EU practices serving patients under GDPR, compliance is built in by default.
Review monitoring with alerts
Get notified the moment a new patient review arrives on any connected platform. No more discovering a 1-star review two weeks after it was posted because you forgot to check the Doctify dashboard.
Pricing
One practice location or several. Pricing scales with you.
Per location, per month. All healthcare platform integrations included on every plan.
All plans include a 14-day free trial. No credit card required.
Questions
What clinic owners ask before signing up.
Are the AI reply drafts safe for healthcare — no HIPAA or patient confidentiality issues?
Yes. Recensify's reply drafts for healthcare are designed to acknowledge the patient's experience without referencing any clinical or personal information. The draft does not repeat back details about the visit, treatment, or diagnosis. You review and approve every draft before it sends, so you have full control over what is published.
Does Recensify work for UK clinics on Doctify?
Yes. Doctify is a fully supported integration. Reviews from Doctify appear in your Recensify inbox alongside Google, Healthgrades, and other connected platforms. Replies can be published back to Doctify directly from Recensify on supported plan tiers.
What about German healthcare practices on Jameda?
Jameda is a supported integration. German patient reviews from Jameda appear in your Recensify inbox. If the review is written in German, Recensify drafts the reply in German. No manual translation required.
Set up in 30 minutes. Connect Healthgrades and Google first.
No demo. No salesperson. Start your trial and see the first compliance-aware reply draft before the trial ends.
14 days free. No credit card required.