Review management without the $300/month price tag
Birdeye is built for enterprise. Recensify is built for service businesses. Here is an honest look at what each tool does, what it costs, and who it is actually for.
14 days free. No credit card required. Cancel from your dashboard, anytime.
The short version
Recensify starts at $29 per location with no contract, no sales call, and 60+ integrations built for service businesses — including Booksy, Treatwell, Doctify, Just Eat, and Deliveroo. Birdeye starts at $299+ per month, requires an annual contract and a sales demo, and covers around 15 mostly US-centric platforms. If you run a hotel, restaurant, clinic, salon, or auto shop, the platform coverage and the price difference tell most of the story.
At a glance
See the full Recensify feature set →| Feature | Recensify | Birdeye |
|---|---|---|
| Starting price | $29/location/month | $299+/month (sales call required) |
| Contract | No contract, cancel anytime | Annual contract required |
| Free trial | 14 days, no credit card | Demo required first |
| Self-serve setup | Sign up and go, 30 minutes | Sales demo + onboarding |
| Platform integrations | 60+ (vertical-specific worldwide) | ~15, mostly US directories |
| Booksy, Treatwell, Fresha | Covered | Not covered |
| Just Eat, Deliveroo, OpenTable | Covered | Not covered |
| Doctify, Jameda, Healthgrades | Covered | Not covered |
| AI reply drafts | Yes | Yes |
| International platforms | UK, EU, AU, and more | Primarily US |
| Public pricing | Yes | No, requires sales call |
Competitor data sourced from public pricing pages, G2 reviews, and Capterra listings. Last verified May 2026.
How they compare in practice
Pricing and contracts
Recensify charges $29 per location per month on the Starter plan. The Grow plan ($49/location/month) covers up to 3 locations. Scale ($49/location/month) covers 10 or more. No annual commitment on any plan. Cancel from your dashboard with one click.
Birdeye's pricing starts at $299 per month and is not publicly listed. A sales call is required before you can access a trial. Annual contracts are standard, and cancellation has been a widely reported point of friction across G2 and Capterra reviews.
Platform integrations
Recensify covers 60+ platforms built specifically for service businesses: Google, Facebook, TripAdvisor, Booking.com, Booksy, Treatwell, Fresha, Planity, Doctify, Jameda, Healthgrades, Just Eat, Deliveroo, OpenTable, RepairPal, Edmunds, and many more across the UK, EU, AU, and beyond.
Birdeye covers Google, Facebook, Yelp, TripAdvisor, and a set of US review directories. Vertical-specific platforms like Booksy, Treatwell, or Doctify are not covered.
Setup and onboarding
Recensify is self-serve. Sign up, connect your first review platform, and send your first review request. The typical setup takes under 30 minutes. No demo, no implementation specialist, no training session required.
Birdeye requires a sales demo before access. Onboarding involves a dedicated implementation period. For a single-location service business, this process takes longer than the product justifies.
Multi-location and agency support
Recensify supports multi-location businesses on the Grow (up to 3 locations) and Scale (10+) plans. It also supports multi-organization accounts for agencies managing multiple client businesses from one login.
Birdeye supports multi-location at the enterprise tier. For a 2-3 location independent service business, that means paying enterprise pricing for a capability Recensify includes at $49/location/month.
Who each tool is best for
Recensify is the better fit if
You run a service business and want reviews handled without the enterprise overhead
- You own or manage a hotel, restaurant, clinic, salon, or auto shop
- Your reviews live on Booksy, Treatwell, Doctify, Just Eat, Deliveroo, or similar platforms
- You want to sign up, set up, and start without a sales call
- You operate in the UK, EU, AU, or anywhere outside the US
- You have 1-10+ locations and want per-location pricing without enterprise contracts
Birdeye is the better fit if
You need an enterprise platform with a dedicated customer success team
- You manage 50+ locations and need centralised reporting at scale
- You want a dedicated account manager and hands-on onboarding
- Your reviews are primarily on Google, Facebook, and Yelp
- Your business is US-based and your customers leave reviews on US platforms
- Your budget is $300+ per month and you can commit to an annual contract
Common questions
Is Recensify cheaper than Birdeye?
Yes. Recensify starts at $29 per location per month with no contract and no sales call required. Birdeye starts at $299+ per month, requires an annual contract, and a sales demo before you can access the product. For a single-location service business, that is a difference of over $3,200 per year at minimum.
Does Recensify cover the same platforms as Birdeye?
Recensify covers 60+ platforms including vertical-specific ones most competitors do not touch: Booksy, Treatwell, Fresha, Doctify, Jameda, Just Eat, Deliveroo, OpenTable, RepairPal, and more. Birdeye covers around 15 platforms, mostly US-centric review directories.
Can I cancel Recensify anytime?
Yes. Cancel from your dashboard, anytime, with no notice period and no cancellation fee. No call required. Birdeye requires an annual contract, and cancellation friction is among the most commonly cited complaints from former Birdeye customers on G2 and Capterra.
Does Recensify work for multi-location businesses?
Yes. The Grow plan covers up to 3 locations ($49/location/month) and the Scale plan covers 10 or more. Recensify also supports multi-organization accounts for agencies managing reviews across multiple client businesses.
Does Recensify generate fake reviews?
No. Recensify helps you collect genuine reviews from real customers, respond to them, and monitor them across platforms. The review request flow is built to follow Google's guidelines, with no satisfaction screening or review gating.
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About Recensify: Recensify is review management software for local service businesses, including hotels, restaurants, clinics, salons, and auto shops. It connects to 60+ review and booking platforms worldwide, lets businesses respond to reviews with AI-assisted drafts, and helps collect new reviews from customers. Pricing starts at $29 per location per month with no contract required.