Respond to every customer review,
on every delivery and dining
platform they use.
Deliveroo, Just Eat, OpenTable, TripAdvisor, Yelp, and Google. All in one inbox. AI reply drafts. 14-day free trial.
14 days free. No credit card required.
Customer reviews covered
How it works for restaurants
Order closes.
Review handled from there.
Automatic requests after every order. One inbox. AI-drafted replies before the next service.
Order closes. Review request goes out.
After a delivery order or dine-in booking closes, a review request email goes to the customer automatically. Every customer gets one — no manual follow-up required.
Review lands in one inbox. AI drafts the reply.
Deliveroo, Just Eat, OpenTable, TripAdvisor, Google — all in the same inbox. Recensify drafts a reply for the context: a delivery complaint gets a different tone than a dine-in compliment.
Approve before the next service starts. Reply goes live.
Five minutes before opening or between lunch and dinner. Approve the draft from your phone. Nothing sits unanswered through the rush.
The problem
Delivery reviews, dine-in reviews, reservation reviews — all in different places. None of them answered.
Every platform your customers leave reviews on is a platform that needs a response. Recensify puts them all in one inbox.
Delivery platform reviews are pulling down your Google star rating.
Deliveroo, Just Eat, and Takeaway reviews land in separate apps, each with their own notification. The unanswered ones pile up. Meanwhile your Google rating trends down because unhappy delivery customers review and no one responds.
A 2-star review from last Friday is still sitting unanswered.
The window for a meaningful reply to a negative review is 24 to 72 hours. After that, the guest has moved on. A week-old reply on a delivery platform looks like a PR response, not genuine care.
Your competitor has 40 more Google reviews and replies to every one.
Review volume and response rate are both ranking signals. A restaurant with 200 reviews and consistent owner responses shows up above one with 120 reviews and silence. Recensify closes that gap.
How it works for restaurants
Order closed. Review request sent. Reply drafted.
The whole loop runs without you managing it.
Order closes. Review request goes out automatically.
After a delivery order or dine-in booking closes, Recensify sends a review request email. Every customer gets the request — no manual follow-up required.
All reviews land in one inbox. AI drafts the reply.
Deliveroo, Just Eat, TripAdvisor, Google, OpenTable. All in the same place. Recensify drafts a reply specific to the review — a delivery complaint gets a different tone than a dine-in compliment.
Review the draft, approve, send.
Edit if needed, send if not. The reply goes live on the platform. Total time: under a minute from your phone.
Built for restaurants
Features that matter for restaurants specifically.
Delivery platform aggregation
Deliveroo, Just Eat, Takeaway.com, and Thuisbezorgd reviews all land in the same inbox. The delivery review that arrives at 11pm on a Friday is there waiting when you open the app in the morning.
Reservation platform coverage
OpenTable and TripAdvisor dining reviews in the same inbox as your delivery reviews. One place to manage the full picture of what customers are saying across every channel.
AI reply drafts specific to the review
Recensify drafts replies that match the context: a 1-star delivery complaint gets a different draft to a 5-star dine-in compliment. Every draft is ready to approve or edit before it sends.
Manage from your phone, between services
The Recensify mobile experience is built for operators who run their business from a phone. Approve a reply during prep, review the inbox between lunch and dinner service. Never fall behind.
Pricing
One location or several. Pricing scales with you.
Per location, per month. All delivery and dining platform integrations included on every plan.
All plans include a 14-day free trial. No credit card required.
Questions
What restaurant owners ask before signing up.
Does it actually connect to Deliveroo and Just Eat, or just monitor them?
Recensify aggregates reviews from Deliveroo, Just Eat, and other delivery platforms into your inbox. Reply publishing back to delivery platforms depends on their API access — check the integrations page for current two-way support by platform. For platforms where direct reply publishing is not available, Recensify links you directly to the review to reply in one click.
What if I run multiple restaurant locations?
Recensify's Grow plan covers up to 3 locations, and Scale covers 10 or more. Each location gets its own review inbox, but you can switch between locations from a single account. Reviews for all locations are visible in a combined view on Grow and Scale plans.
Does Recensify filter customers before sending review requests?
No. Review requests go to every customer from the connected booking or delivery system, with no satisfaction screening. Filtering who receives a review request based on predicted sentiment violates Google's and Deliveroo's review policies. Every customer gets the request.
Set up in 30 minutes. Connect Deliveroo and Google first.
No demo. No salesperson. Start your trial and see the first AI reply draft before the trial ends.
14 days free. No credit card required.