Respond to every customer review,
on every platform they search
before choosing a tradesperson.
Google, Checkatrade, Houzz, Trustpilot, and Facebook. Automatic review requests when the job closes. AI reply drafts in one inbox. 14-day free trial.
14 days free. No credit card required.
Customer reviews covered
How it works for home services
Job closes.
Review handled from there.
Automatic requests after every job. One inbox. AI-drafted replies wherever you are.
Job closes. Review request goes out automatically.
When the job is done and the completion email goes out, Recensify sends a review request to the customer. Timing is configurable — typically 24 hours after the job completes.
Review lands in one inbox. AI draft is ready.
Checkatrade, Houzz, Google, Trustpilot — all in the same inbox. Recensify drafts a reply appropriate for trades and home services.
Approve on the go. Reply goes live.
Between site visits, in the van, at the end of the day. Approve the draft on your phone. It publishes. Every customer gets a response.
The problem
A customer left 2 stars on Checkatrade about a scheduling issue. Three months ago. No reply.
Homeowners searching for a tradesperson read reviews on Checkatrade, Google, and Houzz before they call. A handful of unanswered negative reviews tell them more than a hundred five-star ratings.
Homeowners check Checkatrade and Google before they book a tradesperson.
For plumbers, electricians, roofers, and builders, a strong review presence on Checkatrade and Google is the difference between being called and being skipped. Most tradespeople have no system to collect reviews after every job.
The window for a review is 24 to 48 hours after the job. Manual follow-up never happens consistently.
Customers are most likely to leave a review when the job is fresh and the result is visible. Waiting until the invoice is paid or asking in person rarely works. Recensify sends the request automatically once the job closes.
The tradesperson with 200 reviews and a reply to every one wins the local search result.
Google surfaces local service businesses that actively manage their reviews. Responding to reviews is a ranking signal. Most independent tradespeople respond to fewer than one in ten reviews. Recensify changes that.
How it works for home services
Job closes. Review request goes out. Draft reply is ready.
The workflow runs in the background. You stay on the job.
Job closes. Review request goes out automatically.
When a job ticket closes or a completion email is sent, Recensify sends a review request to the customer. Timing is configurable — typically 24 hours after job completion. Every customer gets the request, with no satisfaction screening.
Reviews from Checkatrade, Google, and Houzz land in one inbox.
New reviews from any connected platform appear in the Recensify inbox. Recensify drafts a reply for each one: professional, specific enough to feel considered, ready to send in seconds.
Review the draft. Personalise if needed. Send.
Review the draft from your phone between jobs, adjust any job-specific details, and approve. The reply publishes to the platform. No separate login for each platform.
Built for home services
What independent tradespeople need that enterprise review tools overlook.
Checkatrade and Houzz coverage
Recensify connects to Checkatrade, Houzz, and the other platforms where homeowners research tradespeople. Reviews from all connected platforms appear in one inbox alongside Google, Trustpilot, and Facebook.
Review requests from your phone
Trigger a review request from your phone the moment a job is done, or connect your job management system via BCC so requests go out automatically. No manual exports, no spreadsheet uploads.
Multi-location for larger contractors
If you operate multiple teams or regions, Recensify's Grow and Scale plans give you a multi-location view. Review volumes, star ratings, and response rates across every location in one dashboard.
Rating trend tracking by platform
See your rating on Checkatrade, Google, and Houzz over time. Identify which platform is underperforming and where to focus review collection efforts.
Pricing
One tradesperson or a team of contractors. Pricing scales with you.
Per location, per month. Checkatrade, Houzz, and all other integrations included on every plan.
All plans include a 14-day free trial. No credit card required.
Questions
What home service businesses ask before signing up.
Does Recensify work with Checkatrade?
Yes. Checkatrade is a fully supported integration. Checkatrade reviews appear in your Recensify inbox alongside Google, Houzz, and other connected platforms. Reply publishing back to Checkatrade is available on supported plan tiers.
How does Recensify send review requests for home services?
Recensify integrates with your existing workflow via the BCC method. When your system sends a job completion or invoice email to the customer, Recensify receives a copy via BCC and sends the review request after your chosen delay. No developer required — setup takes under 30 minutes.
Does Recensify cover Houzz alongside Google?
Yes. Houzz is a supported integration. Houzz reviews appear in your Recensify inbox. Recensify drafts a reply for each review: professional, acknowledging, and appropriate for a home services context.
Can I manage reviews for multiple locations or teams?
Yes. Recensify's Grow plan covers up to 3 locations and Scale covers 10 or more. Each location gets its own review inbox and review request pipeline. A combined view across all locations is available on Grow and Scale plans.
Set up in 30 minutes. Connect Checkatrade and Google first.
No demo. No salesperson. Start your trial and see the first AI reply draft before the trial ends.
14 days free. No credit card required.